Hourglass IT Solutions

a week ago

Reached there for lunch. Ordered Mojito and cherry iced tea with French fries, Caesar’s salad and chicken satay. For Mojito they had used mint leaves that were pale yellow and was not very refreshing. Cherry used tea felt like cough syrup it was not mixed well. French fries were the highlight -“awesome”. Satay had like 5 bite size pieces just over prised and could taste the rawness of ginger and garlic. Caesar’s salad was dipped in mayo/white sauce was decent. For service every time we had to wait for the waiter.

a week ago

Extremely bad experience with the Manager on the service charge amount on the bill. First their service charge was horrible, because no one was there at the place yet they took forever to get us drinks. When the bill came I was happy to pay up to 300 Rs service charge but the Manager came with a ridiculous explanation that their menu included the service charge rate.. My point was the item inputted in their system was a certain rate and their service charge was too high and legally we’re not obligated to pay the full service charge. But the manager wanted to argue his way through and force a conversation with me by offering free shots .. which was extremely disrespectful. It ruined the entire night and I wouldn’t go back there again if I valued my money and experience at a place.

4 months ago

Except for the ambience nothing worth it! The welcoming itself pisses off a guest, their was no sign saying only 21 above. Even though you want to check for the ID proof you don't seat a guest then ask give your ID, are you above 21? Food was totally bland, no salt in any of the food, after asking for salt and pepper for pasta the oregano and chilly flakes are coming with that. The restaurant has got a good view and a seperate smoking zone that's the only good part. Even the parking is too small for the hotel. Definitely not a place to be recommended for anyone.

a week ago

Manager overcharged us when we asked him to remove service charge. He increased the bill amount. Amount increased from ₹12070 to ₹12821. Watson's has pre-decided the amount of drinks and food. When you ask them to remove the. Service charge, they increase the initial charge and show an exorbitant amount. Manager refused to let us leave the restaurant by pressing the elevator button. He was cocky and smirking the whole time.

4 months ago

This spot has a vibe that truly sets the scene—think dim lighting, cool tunes, and a laid-back atmosphere. However, the sound system could use a little love; the speakers don't quite match the energy of the space, leaving the music a bit muddled. The food, while decent, doesn't quite hit the mark for something memorable, and the service, though friendly, lacks that extra spark. All in all, it’s a place with potential, but a little upgrade in the details could really elevate the experience.